Creative Sandalwood Insights

Date Posted:20 January 2022 

The Sandalwood Shop – Staff profile

Describe your role.

My name is JulieAnne. I have been working at The Sandalwood Shop for 3 ½ years, working mostly in Direct Marketing, processing online and phone orders. When the Wholesale Manager is on leave, I step up to process wholesale orders and emails. More recently, I have been working in the showroom, assisting the Tourism and Retail Manager, as sales support and to inform our visitors about sandalwood. I do enjoy interacting with customers.

What are your favourite Sandalwood products?

Well, there are a few products that I really love. Hand & Body Lotion is great (for me) at keeping the mozzies away. Lip Care Stick, with SPF15- simply great when outdoors! Gobbles, which are the marinated sandalwood nuts – so yummy! Skin Damage Control, I’ve found that it’s great for reducing pain from minor burns and insect bites.

What do you do in your spare time?

I enjoy caravanning and travelling with my husband. Catching up with family and crocheting. I handcraft reusable face scrubbies, dish cloths, shopping bags, toys, hand puppets, ear warmer headbands, beanies, and blankets. My face washers and face scrubbies are available for sale here at The Sandalwood Shop.

Why do you think customers choose your Sandalwood Products?

Almost all the products are sourced and made locally in Western Australia. The fact that a large proportion of our Mt Romance range are produced in Albany, WA is a real plus, bringing money into the local community, especially during these challenging times. Sandalwood is also a unique ingredient with many benefits and uses, most of our customers recognize this well. The gonging adds a bit of interest, as does the café, so guests will often discover our sandalwood products that way.

Comments (1)

Customer service

By: on 24 January 2022
Love your interaction with customers honesty and down to earth communication skills . Reminds us that we are all humans and in this world together to make it a better place. Regardless of anyone's positions in life. Thank you much appreciated.

The Sandalwood Shop Response
Hi Merry, thank you for your feedback. Yes, we are indeed all one, perhaps it’s not until we reflect a little deeper that we realise that only fears, beliefs, and ego separates. Your words are a timely reminder that we can all hold true- in helping to navigate these unprecedented times of change. Wishing you all the best for 2022. Kind regards, G.R from The Sandalwood Shop Team

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